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Addressing Aggressive Situations
De-escalation and Communication with People Who are
Aggressive
| Number of Places: |
16 |
| Venue: |
Collingwood House |
| Time: |
9.30 am - 12.30 pm |
| Date: |
2004: To be advised |
A half-day workshop for health care support
workers and non-clinical staff who may have to deal with
potentially aggressive situations. The workshop
is based on the Assessment Communication and Tactics (ACT)
model of de-escalation and will include:
- assessing the situation
- communication skills
- principles of problem solving
- practical application of skills and knowledge
Facilitator for the above workshop will be a member of
staff from the Psychiatric Intensive Care Unit, Wotton Lawn.
To book a place please call Collingwood House on 01452
891240.
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